Legal

Patient Rights

Under the Turkish Patient Rights Regulation and related legislation, you have the following rights regardless of your nationality.

Your rights

To receive information, in a language you understand, about your health, the proposed treatment, possible risks, alternatives and expected outcomes.
To give informed consent before any medical intervention, and to refuse or stop treatment.
To choose and change your physician and healthcare facility.
To review your medical records and obtain a copy.
To have your privacy respected and your health information kept confidential.
To be informed of costs in advance and to request an itemised invoice.
To receive care in a safe, respectful and courteous environment.
To practise your religion and receive visitors.
To make complaints and take legal action.

International patients

Patients travelling from abroad receive their treatment plan, length of stay and all cost items in writing before treatment. After treatment, an itemised invoice, a list of medicines and materials used, test results and prescriptions are provided free of charge on request. Information and consent can be given in Turkish, English or German.

Patient responsibilities

To give accurate and complete information about your medical history, medicines and allergies.
To follow treatment and follow-up advice and attend appointments on time.
To respect the rights of other patients and healthcare staff.

Feedback and complaints

You can share feedback, suggestions and complaints by phone on +90 546 919 90 88, by email to info@dremreozbey.com, or in writing to the practice address. You may also contact the Ministry of Health Communication Centre (SABİM) on 184, the Istanbul Provincial Health Directorate, or CİMER.

Last updated: 23 October 2026