International Patients
Patients travelling from abroad
Our international patient unit supports you with preliminary assessment, travel planning, interpreting and post-treatment follow-up.
Treatment journey
- 01
First contact
Fill in the form or message us on WhatsApp. We reply in Turkish or English.
- 02
Online assessment
The physician reviews your health history and expectations and provides a personalised treatment plan and information.
- 03
Travel plan
Your treatment date and the length of your stay in Istanbul are planned; every cost item is shared in writing.
- 04
Examination and treatment
After an in-person examination and informed consent, your treatment takes place in a licensed healthcare facility.
- 05
Follow-up
Check-ups continue after discharge, and online follow-up continues once you're home.
Support services
Interpreter support
Examinations, information and consent processes are conducted in your preferred language.
Travel and accommodation information
We provide information on getting to the health facility and on accommodation options nearby.
Transparent pricing
Treatment and service fees are shared with you in writing before treatment.
Medical records
Discharge summaries and medical reports are provided in your language upon request.
Online follow-up
Your check-ups continue through online consultations after you return home.
Patient rights and feedback
Your rights to information about your treatment, to give or refuse consent, to privacy and to complain are guaranteed. You can share your feedback, suggestions and complaints with us directly.
Patient rights statementInternational patient coordinator
Reach our coordinator by phone, WhatsApp or email with any questions.